If you have a business and would like to incorporate social media into your marketing, customer service and sales, we suggest using the following platforms:
Social Media
- Facebook – Customer service & marketing / sales opportunities
- Youtube – Tutorials, product reviews, FAQ, informmercials, documentaries, streaming opportunties
- Instagram – Customer feedback, product and market testing, brand awareness
- Pintrest – Brand awareness, curation of corporate images linked to website and products FAQ, tutorials
- Twitter – Customer support, press releases, news, product reviews, FAQ
- Tik Tok – Coupons and merchandise discounts, early bird tickets and sales, brand awareness (for adult market), free digital merchandise, apps
- Twitch or another Streaming Service – Customer service, sales, marketing and info entertainment such as tutorials, let’s do this together & hangouts
Websites:
- Coporat Blogs and Sister Site Blogs– For all areas of business. May be considered social media if they have an app and are interactive such as a WordPress site with Buddypress.
- Flickr – Keep a curated selection of corporate products and corporate branded images for editorial purposes.
- Yelp – Business Yellow Pages
- Google Business – Business Yellow Pages